its related companies (“Company”)
follows all legal requirements to protect privacy of users of this website,
(the “Site”). This Policy also applies to any of our other websites that post this
Policy. This Policy
does not apply to websites that post different statements.
store, use, secure, share your information, and how you can limit our sharing of your
These terms have meanings as described in the Definitions section below.
Personal Data: Personal Data means data about a living individual
who can be identified from those data (or from those and other information either in
our possession or likely to come into our possession).
Usage Data: Usage Data is data collected automatically either
generated by the use of the Service or from the Service infrastructure itself (for
example, the duration of a page visit).
Cookies: Cookies are small pieces of data stored on a User's
Data Controller: Data Controller means a natural or legal person
who (either alone or jointly or in common with other persons) determines the
purposes for which and the manner in which any personal data are, or are to be,
Data Processors (or Service Providers): Data Processor (or Service
Provider) means any natural or legal person who processes the data on behalf of the
Data Controller. We may use the services of various Service Providers in order to
process your data more effectively.
Data Subject: Data Subject is any living individual who is the
subject of Personal Data.
User: The User is the individual using our Service. The User
corresponds to the Data Subject, who is the subject of Personal Data.
2. Data Collection
We get information about you in a range of ways...
Information you give us:
We collect your: Full name, email address, username, password, demographic
as your gender and occupation), country and other information you directly give
us on our Site.
Information we get from others:
Information automatically collected:
We automatically log information about you and your computer. For
example, when visiting our Site, we
log your computer operating system type, browser type, browser language,
the website you visited
before browsing to our Site, pages you viewed, how long you spent on a page,
access times, Internet
protocol (IP) address and information about your use of and actions on our Site.
Cookies. We may
log information using "cookies." Cookies are small data files stored on your
hard drive by a website.
to see which parts of our Site people
use and like and to count visits to our Site.
Web Beacons: We may log information using digital images called Web
beacons on our Site or in our emails.
We use Web beacons to manage cookies, count visits, and to learn what marketing
works and what does
not. We also use Web Beacons to tell if you open or act on our emails.
3. Use of Data
We use the collected data for various purposes:
- To provide and maintain our Service
- To notify you about changes to our Service
- To allow you to participate in interactive features of our Service when
you choose to do so
- To send information including confirmations, invoices, technical
notices, updates, security alerts, and support and administrative messages.
- To provide customer support
- To gather analysis or valuable information so that we can improve our
- To monitor the usage of our Service
- To protect, investigate, and deter against fraudulent, unauthorized, or
- To provide you with news, special offers and general information about
other goods, services and events which we offer that are similar to those that you
have already purchased or enquired about unless you have opted not to receive such
4. Retention of Data
We will retain your Personal Data only for as long as is necessary for the purposes set
necessary to comply with our legal obligations (for example, if we are required to
retain your data to comply with applicable laws), resolve disputes, and enforce our
legal agreements and policies.
We will also retain Usage Data for internal analysis purposes. Usage Data
is generally retained for a shorter period of time, except when this data is used to
strengthen the security or to improve the functionality of our Service, or we are
legally obligated to retain this data for longer time periods.
5. Location & Transfer of Data
This Site is hosted in the United Kingdom. If you are located elsewhere
outside of the United Kingdom, please be aware that any information you provide to us
will be transferred to the United Kingdom.
Your information, including Personal Data, may be transferred to — and
maintained on — computers located outside of your state, province, country or other
governmental jurisdiction where the data protection laws may differ than those from your
We will take all steps reasonably necessary to ensure that your data is
Personal Data will take place to an organization or a country unless there are adequate
controls in place including the security of your data and other personal information.
information represents your agreement to that transfer.
6. Security Of Data
All data is encrypted via SSL/TLS when transmitted from our servers to your
browser. The database backups are also encrypted. Data isn’t encrypted while it’s live
in our database (since it needs to be ready to send to you when you need it), but we go
to great lengths to secure your data at rest.
The security of your data is important to us, but remember that no method of
transmission over the Internet, or method of electronic storage is 100% secure. While we
strive to use commercially acceptable means to protect your Personal Data, we cannot
guarantee its absolute security.
7. Disclosure Of Data
The only times we’ll ever share your info:
- To provide products or services you’ve requested, with your permission.
List of third-party services we
- To investigate, prevent, or take action regarding illegal activities,
suspected fraud, situations involving potential threats to the physical safety of
any person, violations of our Terms of Service,
or as otherwise required by law.
- If PilotMail is acquired by or merged with another company — we don’t
plan on that, but if it happens — we’ll notify you well before any info about you is
8. General Data Protection Regulation (GDPR)
If you are a resident of the European Economic Area (EEA), you have certain
data protection rights.
Accordingly, this Site recognizes and will comply with GDPR and those rights, except as
limited by applicable law. The rights under GDPR include:
Right to be informed – you have the right to be informed about the collection and
use of your personal data.
Right of access – you have the right to request a copy of all information that we
hold about you.
Right of rectification – you have a right to correct data that we hold about you
that is inaccurate or incomplete.
Right to be forgotten –you can ask for data we hold about you to be erased from
Right to object – you have the right to object to certain types of processing,
such as direct marketing.
Right to object to automated processing, including profiling. You also have the
right to be subject to the legal effects of automated processing or profiling.
9. Information choices and changes
Our marketing emails, we may tell you how to “opt-out.” If you opt out, we
may still send you non-marketing emails. Non-marketing emails include emails about your
accounts and our business dealings with you.
You may send requests about personal information to our Contact Information
below. You can request to change contact choices, opt-out of our sharing with others,
and update your personal information.
You can typically remove and reject cookies from our Site with your browser
settings. Many browsers are set to accept cookies until you change your settings. If you
remove or reject our cookies, it could affect how our Site works for you.
10. Service Providers
PilotMail may employ third party companies and individuals to facilitate
our Service ("Service Providers"), to provide the Service on our behalf, to perform
Service-related services or to assist us in analyzing how our Service is used.
These third parties have access to your Personal Data only to perform these
tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Service Providers are located across the world:
11. Links to other sites
Our Service may contain links to other sites that are not operated by us. If
you click on
a third party link, you will be directed to that third party's site. We strongly advise
We have no control over and assume no responsibility for the content,
privacy policies or
practices of any third party sites or services.
12. Children Privacy
Our Service does not address anyone under the age of 18 ("Children").
We do not knowingly collect personally identifiable information from anyone
under the age
of 18. If you are a parent or guardian and you are aware that your Children has provided
us with Personal Data, please contact us. If we become aware that we have collected
Personal Data from children without verification of parental consent, we take steps to
remove that information from our servers.
wish to make a complaint about how your data is being processed by Netlings Webworks
Pvt. Ltd., you have the right to lodge a complaint directly with Netlings Webworks Pvt.
Ltd. or the supervisory authority. The details for each of these contacts are:
Grievance Officer: Mr. Dipesh Batheja
Address: C-3/1, Phase - 2, Ashok Vihar, Delhi - 110052,
14. Changes to this policy
the "Last Updated" date below.
Last Updated: June 26th, 2019.